May 1, 2017
Sometimes things go wrong, it’s a part of doing business. When things go south however we don’t accept that everyone will just have to wear the consequences! Our customers are protected which means management of non-authorised transactions is fast, easy and safe.
Online payment security is a major concern for the travel industry. Our customers are growing, travel is a competitive space and we know sourcing from a global network of suppliers comes with some risk. That’s why our payment solutions protect customers from the risk of fraud and supplier default.
An eNett Virtual Account Number (VAN) is backed by the Mastercard guarantee and all payments can take advantage of the automated non-authorised transaction feature making chargeback processes really fast! Our customers can request a chargeback if they don’t receive a service that was paid for, negating the risk and security concerns associated with cash payment methods.
Recently, All Leisure Group ceased trading. As a result, one leading Australian cruise wholesaler could have suffered a potential loss of US$190,000.
Find out more about how we were able to recover all of the customers’ funds within 9 days.