Blog

The online travel experiences market is growing rapidly. While offline sales still dominate the industry, intermediated transactions online have seen continued growth over the last five years, becoming a USD14.8bn-strong sector. With online sales set to continue to thrive in the coming years, the race is on for OTAs to get a piece of the action and make their mark within the market. But to be successful in bringing travel experience bookings online, intermediaries need to make sure they’re getting it right when it comes to their B2B payments. Why?

A decade ago, a family connection or friend of a friend may have been a student’s route into work experience. But more and more companies are now launching formal internship programmes that last from a couple of weeks to a year. Internships offer real opportunities for students to get valuable ‘on-the-job’ experience and frequently open the doors to future employment too. They are also a win-win for businesses and something that all companies should consider. So, what are the potential rewards for organisations?

Innovation is booming in the travel industry, with companies harnessing technologies to do all they can to create the best possible experience for their customers. However, with reports of data breaches, listening smart tech and fraudulent activity, some consumers may be concerned about their privacy. So, how can travel companies dispel worries, build trust and maintain loyalty with their customers, as technology becomes an increasingly important part of industry innovation?

On 27th September, the travel industry is celebrating the United Nations’ annual World Tourism Day, which raises awareness of the importance of tourism - socially, culturally, politically and economically. This year, the theme is all about “Tourism and Jobs” which is particularly pertinent since travel and tourism is one of the world’s largest economic sectors and the second-fastest growing sector in the world. Anthony Hynes reflects on four tech opportunities for the travel industry, and how travel companies can draw in and retain talent in order to keep up with the competitive landscape.

The European summer is well under way. During a time when travel bookings are rife – especially in the UK, which has been coined as the ‘year of the last-minute summer’ for getaways – it’s important for travel companies to stand out from the crowd if they want to capitalise on the boost in demand. However, with the travel industry becoming more competitive than ever before, this begs the question: how do you stay relevant?

Cast your mind back to 2009, the year Spotify and Twitter became mainstream. When the phrase ‘there’s an app for that’ took off, thanks to the explosion of apps on iPhone, Android and even Blackberry. 10 years ago, also marks the point in time when eNett International entered into a joint venture with Travelport and Optal, which has been a key enabler of the growth and success we’ve enjoyed to date, and the start of our decade as a disruptor.