Go Left Go Right

What are VANs?

A Virtual Account Number, or VAN, is an automatically generated 16-digit MasterCard number that makes payments between travel agencies and their suppliers fast, easy and safe.

Because a unique number is used for each new booking or payment transaction, VANs are a secure way to pay or be paid. What’s more, VANs are seamlessly integrated into existing booking flows and can be used to facilitate payments anywhere MasterCard is accepted online.

Why do I need them?

In addition to being fast, easy and safe VANs facilitate lower cost travel content, enabling travel agencies to better serve your customers and grow your business cost-effectively.

For travel suppliers, VANs provide immediate, guaranteed payment while offering access to a wider network of agencies worldwide.

VANs also protect against fraud and supplier default, which remain the top payment concerns for the industry*. Each unique 16-digit VAN has associated payment parameters and is protected by MasterCard’s guarantee. By integrating with agency workflows, eNett VANs also make the entire payments process much quicker and more efficient.

*PhoCusWright Payments Report 2013

Innovative payments at your agency's finger tips

Making payments to suppliers doesn’t have to be laborious. VANs integrate into your existing workflows, to make the process faster and easier.

Through automated reconciliation, VANs generate significant efficiency gains, saving you time and money. In addition to earning a rebate on every transaction*, you can save up to 3% on international payments through a range of FX options.
eNett can support travel businesses in more than 70 countries and generate VANs in over 30 currencies. Ready to get started? We can get you up and running within days.

*VANs terms and conditions apply

Fast, guaranteed payments for travel suppliers

As a travel supplier, you’ll know that delayed payments can be costly to your business. But with VANs, you’re paid instantly and it’s guaranteed.

You can also optimise your inventory by offering dynamic and net rates for immediate payment. And because we can get agents up and running within days, you can access a wider network of agencies globally. Better still, VANs are processed like a normal card payment – so you don’t have to make any changes to existing processes.

Read more

About eNett: simplifying payments so you can get back to business

eNett International was established to tackle the issue of complicated travel payments head-on. Combining decades of payment expertise with in-depth travel industry knowledge, we are leading the way in developing innovative business-to-business payment solutions that make payments fast, easy and safe. The result? You spend less time on payments, and more time with your customers.

Media Centre

The latest news, blog and social media posts.

Latest Press Release

09 Feb 2017
eNett International partners with Melbourne universities to launch intern scheme
eNett International, a leading provider of dedicated B2B payment solutions, has launched its first internship program to help students gain real-life experience in the workplace. Partnering with the Swinburne University of Technology and the Royal Melbourne Institute of Technology (RMIT), students were invited to formally apply for placement on the year-long scheme, with five positions available in the IT department. eNett Managing Director and CEO, Anthony Hynes, said, “Since launching in 2009, we’ve been expanding rapidly in line with our impressive year-on-year growth. As we provide digital payments solutions, the IT team is integral to delivering the highest levels of customer experience. It’s no surprise they are the biggest and fastest growing team at eNett. This scheme will enable us to identify future employees as well as providing real-world experience to our students, ultimately making them more employable when they graduate.” In a twist on traditional placement schemes, instead of the senior members of the IT team taking the lead, non-managers were tasked to carry out the entire recruitment process - from formal interviews to final selection and on-going line management. The approach was designed to give those employees not usually involved with recruitment a chance to gain first-hand insight into the process. Meadhbh Ni Challanain, an eNett IT project manager who was involved in the recruitment, said “Being part of the intern program has given me the opportunity to gain experience in the interview and selection process I otherwise wouldn’t have been involved in. I will also be able to build my line management experience, further enhancing my skill set. The great thing about this program is that it will benefit the employees involved as much as the interns themselves.” Providing innovative B2B payment solutions to the travel industry through Virtual Account Numbers, eNett recently expanded its operations in Australia, taking over two floors in Melbourne’s Central Business District. Outside of Australia, eNett continues to on-board new talent in all of its major hubs including the UK and its headquarters, Singapore.

Read more

Latest Blog Post

26 Jan 2017
Changing lives in Cambodia
We’ve been privileged at eNett to have benefitted greatly from the travel industry. But there’s always been a desire to give something back, and use the travel industry to make a real difference in the lives of people less fortunate. Last year we put this into action through the creation of our social responsibility programme ‘Repay the eNett Way’. The Repay the eNett Way initiative was designed to support people impacted by greater globalisation and tourism. We didn’t want to simply donate to charity, but take a direct hands-on approach, shinning a light on the unique challenges and pressures experienced by underprivileged communities around the world - and making a difference to the lives of people living there. With this in mind, Cambodia, with its high travel industry growth combined with high levels of poverty, was the first country chosen. I’m a firm believer in the proverb “Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime.” The power of education in changing lives was a key tenant of our programme. Through our sweet sales, charity bingo and other little events we helped Sreng, a resident of the underprivileged community of Phnom Penh, to qualify as a tour guide. Now he has a new profession and means of income to support his family. We also used the money to provide a scholarship for Lavin to learn English at one of the top schools in Cambodia. Forced to live in care with his sister and brothers, on his own Lavin would have struggled to break the cycle of poverty. Now Lavin will fulfil his ambition of becoming a translator, improving not only his prospects, but those of his future family. It’s amazing to think our spare change in the first world can instigate generational change in the third world. In a few weeks’ time, eight of our team will travel to Cambodia and immerse themselves in the disadvantaged community of Phnom Penh. Getting truly hands-on, our volunteers will be launching new initiatives there, and seeing first-hand the results of their fundraising by meeting the people whose lives they have helped changed. Having gone through a social responsibility initiative for the first time, I would wholeheartedly encourage other companies to do the same. The enthusiasm, creativity and generosity that came from all areas of the company has been amazing. It has been an enriching experience for everyone involved and we’re already looking forward to surpassing our achievements with the next iteration of the programme.

Read more

Tweets from eNett

Contact Us

Message customer service at any time by entering your details in the form or emailing service@enett.com

Need to speak to someone?
Talk to customer service
Arrow circle

Interested in the latest news or a media contact?
Media
Arrow circle

Have payment questions you need answered?
Payment Resources
Arrow circle

Email Customer Service

eNett Offices

Singapore - Corporate Office
38 Beach Road,
Level 30, South Beach Tower
Singapore 189767

Singapore - Registered Office
8 Marina Boulevard #05-02
Marina Bay Financial Centre
Singapore 018981

Melbourne
Level 23, 367 Collins Street
Melbourne 3000, Australia

Telephone: 1300 036 388
Fax: +61 3 9614 3133



London
1 Kingdom Street
Paddington, London, W2 6BL
United Kingdom

Telephone: +44 (0) 800 026 0485
Fax: +44 203 137 3173



United States
300 Galleria Parkway
Atlanta, Georgia 30339
United States