Go Left Go Right

What are VANs?

A Virtual Account Number, or VAN, is an automatically generated 16-digit MasterCard number that makes payments between travel agencies and their suppliers fast, easy and safe.

Because a unique number is used for each new booking or payment transaction, VANs are a secure way to pay or be paid. What’s more, VANs are seamlessly integrated into existing booking flows and can be used to facilitate payments anywhere MasterCard is accepted online.

Why do I need them?

In addition to being fast, easy and safe VANs facilitate lower cost travel content, enabling travel agencies to better serve your customers and grow your business cost-effectively.

For travel suppliers, VANs provide immediate, guaranteed payment while offering access to a wider network of agencies worldwide.

VANs also protect against fraud and supplier default, which remain the top payment concerns for the industry*. Each unique 16-digit VAN has associated payment parameters and is protected by MasterCard’s guarantee. By integrating with agency workflows, eNett VANs also make the entire payments process much quicker and more efficient.

*PhoCusWright Payments Report 2013

Innovative payments at your agency's finger tips

Making payments to suppliers doesn’t have to be laborious. VANs integrate into your existing workflows, to make the process faster and easier.

Through automated reconciliation, VANs generate significant efficiency gains, saving you time and money. In addition to earning a rebate on every transaction*, you can save up to 3% on international payments through a range of FX options.
eNett can support travel businesses in more than 70 countries and generate VANs in over 30 currencies. Ready to get started? We can get you up and running within days.

*VANs terms and conditions apply

Fast, guaranteed payments for travel suppliers

As a travel supplier, you’ll know that delayed payments can be costly to your business. But with VANs, you’re paid instantly and it’s guaranteed.

You can also optimise your inventory by offering dynamic and net rates for immediate payment. And because we can get agents up and running within days, you can access a wider network of agencies globally. Better still, VANs are processed like a normal card payment – so you don’t have to make any changes to existing processes.

Read more

About eNett: simplifying payments so you can get back to business

eNett International was established to tackle the issue of complicated travel payments head-on. Combining decades of payment expertise with in-depth travel industry knowledge, we are leading the way in developing innovative business-to-business payment solutions that make payments fast, easy and safe. The result? You spend less time on payments, and more time with your customers.

Media Centre

The latest news, blog and social media posts.

Latest Press Release

07 Nov 2016
AXESS and eNett partner to bring Virtual Account Numbers to Japanese travel agents
Singapore & Japan, 4 November: AXESS International Network Inc (AXESS), and eNett International, the leading provider of dedicated B2B travel payment solutions, have today announced a partnership to transform the B2B travel payments landscape in Japan with eNett Virtual Account Numbers (VANs). Agents will be able to make payments from within their booking workflow when integration with AXESS CREA Advance is released1. One of Japan's largest providers of travel distribution products and services, AXESS agents and corporates will now be able to benefit from lower risk and lower cost payments with eNett VANs. Designed to address the payment pain-points of traditional travel payments, an eNett VAN is a unique 16-digit MasterCard number generated for each transaction making it a secure way to pay. And importantly in Japan, where corporate travelers often use personal cards to make payments, VANs enable corporate agents to provide their travellers with a lower risk option that doesn’t rely on personal funding. AXESS Director Yasushi Kubo said, “We are always looking for ways to enhance the experience of agents using our service. Once AXESS CREA Advance is available, VANs will make the entire payments process more efficient, saving agents valuable time that they can spend with their customers. The instant nature of VANs also means agents can take advantage of dynamic rates to offer their customers the best deals. We are pleased to be partnering with eNett to bring this innovation to our customers.” The country’s tourism industry is growing rapidly. 2015 saw Japanese outbound travel reach 16.2 million, the second highest in Asia, after China2. eNett is demonstrating its commitment to bringing innovation in payments to Japan by expanding its operations there and hiring Nobuaki Matsudaira as its dedicated country manager. Nobu brings with him over 15 years of experience in the Hospitality and Travel industry. Prior to joining eNett, Nobu was Key Account Manager at Hotel Reservation Service, responsible for multinational enterprises in Japan. eNett’s Managing Director and CEO, Anthony Hynes, said “Japanese travel and tourism is viewed as a key growth industry for the country. To optimise on the opportunity this presents, agents need to streamline operational processes to focus on growing business. VANs enable agencies to do just that, alleviating the burden of manual payments processing and reconciliation. We look forward to working with AXESS in supporting Japanese agents with their growth plans through cutting edge payments technology. ” The announcement comes in line with AXESS’s plans to offer an enhanced Japanese GDS to meet the demands of Japanese travel agents and travelers. Working in close collaboration with Travelport, the two companies have announced they are rolling out a superior agency desktop, designed specifically for the needs of Japanese travel agents. ENDS1. Planned for release in 20172. Japan National Tourism OrganisationAbout eNett InternationaleNett International simplifies the complexities of payments by connecting travel industry specialism with payments expertise. We pioneer innovative B2B payment solutions that reduce risk and facilitate even more travel content, at a lower cost. Easily integrated into existing travel booking workflows, our payment solutions deliver financial, data and efficiency rewards for travel agents and industry suppliers.Our secure Virtual Account Numbers (VANs) enable travel agencies of all sizes to automatically generate a unique MasterCard number and pay their suppliers from directly within their booking flow. And our exclusive, long-term partnership with MasterCard provides access to the world’s fastest payments processing network and 35.9 million payment locations worldwide, wherever a supplier accepts MasterCard online. We are majority owned by Travelport, which is listed on the New York Stock Exchange, and our VANs are seamlessly integrated into its Travel Commerce Platform. Further strengthened by our global banking services partner and shareholder Optal, eNett is building a reputation for trusted and practical B2B payment solutions for the travel industry and beyond. About AXESS International NetworkAXESS is one of Japan's largest providers of travel distribution products and services and offers high levels of quality to its agency users.AXESS covers unique local needs, servicing the travel business model, and has broad market reach. Offering the latest GDS IT, it is committed to providing ongoing support to the airline industry and the travel industry as a whole.

Read more

Latest Blog Post

03 Nov 2016
Have we reached the tipping point for virtual cards?
When it comes to B2B payments in the travel industry, traditional payment channels have been challenged by innovative alternative payment methods. But how much impact have they had? New research by Phocuswright on payments in the European travel industry shows that things are changing - and when it comes to Virtual Cards or Virtual Account Numbers (VANs) the momentum for change is faster than ever. The last time Phocuswright carried out a payments study was in 2013. Three years is a long time in technology, so in partnership with Phocuswright we wanted to find out how much innovative technologies like virtual card had disrupted the industry. We weren’t disappointed. The research outlined a definite shift away from traditional payment methods by the travel industry, with Virtual Card the biggest beneficiary. Support for VANs has more than doubled, from 26% in 2013 to 55% in 2016 representing a huge step-change in adoption. In fact, the research showed support for VANs amongst larger agencies has already overtaken traditional methods, with 71% supporting VANs, compared with EFT (62%), cash (52%) and cheque (42%). And when it comes to paying hotels and accommodation, travel companies of all sizes cited VANs as the most popular method of payment (24%), second only to traditional credit cards. Is this the sign of things to come? Three years ago, the Phocuswright report deemed VANs and virtual card technologies outside of the ‘conventional’. Today VANs have firmly established themselves as part of the new normal for agencies and suppliers alike. More and more travel companies are realising the cost and efficiency benefits alternative methods can bring, all by simply changing the way you pay. I believe in the 2019 study we will see VANs overtake EFT and cheque overall when it comes to preferred payment methods, with cheques driven close to extinction. As for the rest of the world, there’s still work to do in terms of educating and supporting the global industry to realise the full benefits of alternative payment options. But change will come. VANs have reached their tipping point, and B2B travel payments are one step closer to truly frictionless payments.

Read more

Tweets from eNett

Contact Us

Message customer service at any time by entering your details in the form or emailing service@enett.com

Need to speak to someone?
Talk to customer service
Arrow circle

Interested in the latest news or a media contact?
Arrow circle

Have payment questions you need answered?
Payment Resources
Arrow circle

Email Customer Service

eNett Offices

Singapore - Corporate Office
38 Beach Road,
Level 30, South Beach Tower
Singapore 189767

Singapore - Registered Office
8 Marina Boulevard #05-02
Marina Bay Financial Centre
Singapore 018981

Level 23, 367 Collins Street
Melbourne 3000, Australia

Telephone: 1300 036 388
Fax: +61 3 9614 3133

Level 2, One Kingdom Street
Paddington, London, W2 6BL
United Kingdom

Telephone: +44 (0) 800 026 0485
Fax: +44 203 137 3173

United States
300 Galleria Parkway
Atlanta, Georgia 30339
United States